I’ve spent the last few weeks in discussion with Vodafone about what I believe is a scandalous bill for roaming data charges. Vodafone agreed to reduce the bill by 25%, but this still represents daylight robbery.

Fast forward a few weeks and the BBC’s Watchdog program highlighted several cases similar to mine, where people had been charged ridiculous sums of money for trivial amounts of data transfer. All the people mentioned in that program had their bills reduced by 100%.

Vodafone should apply the same discount to all people in the same circumstances, not make a big deal about a couple of high profile cases then exploit the rest of us.

I would like to take this opportunity to pass on a few bits of advise for anyone dealing with Vodafone, or any other mobile phone network for that matter.